Check-in, check-out and property rules
To help make your stay at Kowloon Harbourfront Hotel in Hong Kong as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Internet
Parking
Pets
Children and extra bed policy
Important Information
- Please note that hotel does not accept bookings made by debit card. ****** The property offers free in-room internet access for a maximum of 2 devices per room. ****** For security reason, please present the same credit card used to guarantee your booking when checking in and paying at the hotel.
- Please note that third party payment will not be accepted. ****** If you are making payment using another cardholder's credit card, kindly contact the property in advance for payment arrangement.
- Contact details can be found on your booking confirmation. ****** Please note that for all non-refundable reservations guests are unable to modify the check-in name or date. ****** Please note that when booking more than 5 rooms, different policies and additional supplements may apply. ****** Please note that bookers are required to offer each guest name instead of offering only one name when reserving more than 1 room. ****** Please note that all cancellations, modifications and no-show charges are subject to a 10% service charge. ****** Please note that the property is residential purpose only.
- Wedding, party or other related activities are not allowed. ****** When booking three consecutive nights or more, guests are required to present their passports upon check-in. ****** Please note that as from April 1, 2021 Café D will serve breakfast only at 7 – 10 am. ****** Please note that our rooms or suites vary in view, size and layout.
- The photos depict only one sample of each room or suite type and do not represent all rooms or suites.
- The photos have been edited and are for reference only. ****** According to Hong Kong Government’s new law, Product Eco-responsibility (Amendment) Bill 2023, effective from 22nd April 2024, hotels are not allowed to provide disposable toiletries and in-room plastic bottled water to guests for free but can be provided upon request at a charge.
Kowloon Harbourfront Hotel
Hong Kong